Smart destinations and tech-savvy millennial tourists: hype versus reality

@article{FemeniaSerra2019SmartDA,
  title={Smart destinations and tech-savvy millennial tourists: hype versus reality},
  author={Francisco Femenia-Serra and J. F. Perles-Ribes and Josep Ivars-Baidal},
  journal={Tourism Review},
  year={2019},
  volume={74},
  pages={63-81}
}
  • Francisco Femenia-Serra, J. F. Perles-Ribes, Josep Ivars-Baidal
  • Published 2019
  • Economics
  • Tourism Review
  • This paper aims to contrast the expectations placed on the smart destination as a theoretical management approach with the reality of emergent tech-savvy tourism demand by examining the response of this segment to three critical dimensions of technology use in the context of smart destinations. Tech-savvy tourists are here represented by highly educated Spanish millennial tourists.,Data were obtained through an online survey and analysed through descriptive techniques and exploratory factor… CONTINUE READING
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