Small Business Growth and Internal Transparency: The Role of Information Systems

  title={Small Business Growth and Internal Transparency: The Role of Information Systems},
  author={Chris T. Street and Darren B. Meister},
  journal={MIS Q.},
While many large businesses start out as a small enterprise, remarkably little is known about how an organization actually changes internally during the periods of growth. Small business growth is known to strain internal communication processes, for example, which likely limits growth opportunities. Information systems are often called upon to remedy such deficiencies. Through a participatory action research project, we investigated the ways in which a small business management team developed… 

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