Simple but Crucial User Interfaces in the World Wide Web: Introducing 20 Guidelines for Usable Web Form Design

@inproceedings{BargasAvila2010SimpleBC,
  title={Simple but Crucial User Interfaces in the World Wide Web: Introducing 20 Guidelines for Usable Web Form Design},
  author={Javier A. Bargas-Avila and Olivia Brenzikofer and Sandra P. Roth and Alexandre N. Tuch and S{\'e}bastien Orsini and Klaus Opwis},
  year={2010}
}
Most websites use interactive online forms as the main contact point between users and website owners (e.g. companies, governmental institutions, ect.). Therefore, a proper design of such forms is crucial to allow smooth information exchange. It can be decisive on the success or failure of an online transaction. Users mostly visit a website with an intention that is related to the content of that site (e.g. purchasing an article, gathering information). Hence, they do not visit a website with… CONTINUE READING
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