Similarities and differences between human–human and human–automation trust: an integrative review

@article{Madhavan2007SimilaritiesAD,
  title={Similarities and differences between human–human and human–automation trust: an integrative review},
  author={Poornima Madhavan and D. Wiegmann},
  journal={Theoretical Issues in Ergonomics Science},
  year={2007},
  volume={8},
  pages={277 - 301}
}
The trust placed in diagnostic aids by the human operator is a critical psychological factor that influences operator reliance on automation. Studies examining the nature of human interaction with automation have revealed that users have a propensity to apply norms of human–human inter-personal interaction to their interaction with ‘intelligent machines’. Nevertheless, there exist subtle differences in the manner in which humans perceive and react to automated aids compared to human team-mates… Expand
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