Shopbots and Information Quality: Retailers' Strategies for Price Concealment

@inproceedings{Hinz2008ShopbotsAI,
  title={Shopbots and Information Quality: Retailers' Strategies for Price Concealment},
  author={Oliver Hinz and Tanja Frischmann},
  booktitle={ECIS},
  year={2008}
}
ShopBots allow consumers to compare product offerings of online retailers and can thereby significantly reduce consumers’ search costs. Although it was expected that these comparisons would pull prices down to a single market price, prices in online markets have not even come close to those expectations. In this paper we show how retailers influence the quality of data and thereby successfully pursue strategies making products and prices hardly comparable. We find a notable amount of bundles in… CONTINUE READING