Corpus ID: 123771901

Shifting from Unilateral Control to Mutual Learning

  title={Shifting from Unilateral Control to Mutual Learning},
  author={F. Kofman},
Nonhuman issues such as statistics, flowcharts, finances or high technology are essential to managing a successful business, but companies are not failing because they lack this technical knowledge: their failure is with people. Failing companies seem unable to learn that people will not perform effectively much more because of the way their managers treat them than because they are not competent in the technical aspects of their jobs.