Incident response teams in IT operations centers: the T-TOCs model of team functionality
Grid Computing has often been heralded as the next logical step after the World Wide Web. Users of Grids can access dynamic resources such as computer storage and use the computing resources of computers under the umbrella of a virtual organisation. Although Grid Computing is often compared to the World Wide Web, it is vastly more complex both in organisational and technical areas. This also extends into the area of security and incident response, where established academic CSIRTs face new challenges arising from Grids. This paper outlines some of the organisational and technical challenges the German academic CSIRT, DFN-CERT, encountered while extending and adapting their services to Grid environments during the D-Grid project.