Servitization as Innovation in Manufacturing—A Review of the Literature

@inproceedings{Roos2015ServitizationAI,
  title={Servitization as Innovation in Manufacturing—A Review of the Literature},
  author={G{\"o}ran Roos},
  year={2015}
}
This chapter provides an overview of select literature on servitization, introduces and defines the concept of servitization, and shows why servitization is becoming a required strategy for manufacturing firms. It discusses the key aspects of servitization as innovation along several different dimensions. The chapter also touches upon what type of services manufacturing firms can offer, as well as the key journeys towards a fully servitized manufacturing firm, and key challenges on these… CONTINUE READING