Services operations management and humanitarian logistics

@inproceedings{Heaslip2013ServicesOM,
  title={Services operations management and humanitarian logistics},
  author={Graham Heaslip},
  year={2013}
}
Purpose – This paper aims to examine the nature of service operations management and its application to the field of humanitarian logistics. The purpose of this paper is to assess developments in the humanitarian logistics (HUMLOG) literature over the last six years and to lay out some opportunities for the HUMLOG academic community in the area of services operations management.Design/methodology/approach – A systematic, quantitative review, consistent with suggestions that the methodological… CONTINUE READING

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