Service Supply Chains: Introducing the Special Topic Forum

@inproceedings{Sampson2012ServiceSC,
  title={Service Supply Chains: Introducing the Special Topic Forum},
  author={Scott E. Sampson and Martin Spring},
  year={2012}
}
This article introduces the Special Topic Forum (STF) on Service Supply Chains (SSC). A fundamental purpose of the STF is to more clearly define the field of SSC research and to provide conceptual foundations, as well as empirical observations. A review of SSC literature shows three perspectives of SSC research that correspond to the source-make-deliver processes from the well-known supply chain operations reference (SCOR) model. The STF contains articles that assume each of the three SSC… CONTINUE READING

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