Service-Oriented Event Correlation-Workflow and Information Modeling

  title={Service-Oriented Event Correlation-Workflow and Information Modeling},
  author={Andreas Hanemann and David Schmitz},
The paradigm shift from device-oriented to serviceoriented management has also implications to the area of event correlation. Today’s event correlation mainly addresses the correlation of events as reported from management tools. However, a correlation of user trouble reports concerning services should also be performed. This is necessary to improve the resolution time and to reduce the effort for keeping the service agreements. We refer to such a type of correlation as service-oriented event… CONTINUE READING


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