Service Mining: Using Process Mining to Discover, Check, and Improve Service Behavior

@article{Aalst2013ServiceMU,
  title={Service Mining: Using Process Mining to Discover, Check, and Improve Service Behavior},
  author={W. Aalst},
  journal={IEEE Transactions on Services Computing},
  year={2013},
  volume={6},
  pages={525-535}
}
  • W. Aalst
  • Published 2013
  • Computer Science
  • IEEE Transactions on Services Computing
Web services are an emerging technology to implement and integrate business processes within and across enterprises. Service orientation can be used to decompose complex systems into loosely coupled software components that may run remotely. However, the distributed nature of services complicates the design and analysis of service-oriented systems that support end-to-end business processes. Fortunately, services leave trails in so-called event logs and recent breakthroughs in process mining… Expand
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