Corpus ID: 17879491

Service Level Agreements : An Evaluation from a Business Application Perspective

@inproceedings{Karnke1988ServiceLA,
  title={Service Level Agreements : An Evaluation from a Business Application Perspective},
  author={Paul Kar{\"a}nke and Stefan Kirn},
  year={1988}
}
The vision of a worldwide computing grid evokes the scenario of electronic markets for grid services. For such a market, explicit formal statements of both obligations and guarantees regarding grid services in a business relationship are needed; these are referred to as service level agreements (SLAs). The objects of our investigation are current specifications and standards for SLAs. We address the problem that these approaches do not sufficiently fulfil requirements of business transactions… Expand

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