Service Level Agreement as an Instrument to Enhance Trust in Cloud Computing - An Analysis of Infrastructure-as-a-Service Providers

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@inproceedings{Stankov2012ServiceLA, title={Service Level Agreement as an Instrument to Enhance Trust in Cloud Computing - An Analysis of Infrastructure-as-a-Service Providers}, author={Ivo E. Stankov and Rastsislau Datsenka and Karl Kurbel}, booktitle={AMCIS}, year={2012} }