Servant leadership, procedural justice climate, service climate, employee attitudes, and organizational citizenship behavior: a cross-level investigation.

@article{Walumbwa2010ServantLP,
  title={Servant leadership, procedural justice climate, service climate, employee attitudes, and organizational citizenship behavior: a cross-level investigation.},
  author={Fred O. Walumbwa and Chad A Hartnell and Adegoke Oke},
  journal={The Journal of applied psychology},
  year={2010},
  volume={95 3},
  pages={517-29}
}
This study tests the influence of servant leadership on 2 group climates, employee attitudes, and organizational citizenship behavior. Results from a sample of 815 employees and 123 immediate supervisors revealed that commitment to the supervisor, self-efficacy, procedural justice climate, and service climate partially mediated the relationship between servant leadership and organizational citizenship behavior. Cross-level interaction results revealed that procedural justice climate and… CONTINUE READING

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