Sentiment classification of customer reviews based on fuzzy logic

  title={Sentiment classification of customer reviews based on fuzzy logic},
  author={Samaneh Nadali and Masrah Azrifah Azmi Murad and Rabiah Abdul Kadir},
  journal={2010 International Symposium on Information Technology},
Nowadays, e-commerce is growing fast, so product reviews have grown rapidly on the web. The large number of reviews makes it difficult for manufacturers or businesses to automatically classify them into different semantic orientations (positive, negative, and neutral). Most existing method utilize a list of opinion words for sentiment classification. whereas, this paper propose a fuzzy logic model to perform semantic classifications of customers review into the following sub-classes: very weak… CONTINUE READING
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