Sensemaking in Organizations: Taking Stock and Moving Forward

  title={Sensemaking in Organizations: Taking Stock and Moving Forward},
  author={Sally Maitlis and Marlys K. Christianson},
  journal={The Academy of Management Annals},
Sensemaking is the process through which people work to understand issues or events that are novel, ambiguous, confusing, or in some other way violate expectations. As an activity central to organizing, sensemaking has been the subject of considerable research which has intensified over the last decade. We begin this review with a historical overview of the field, and develop a definition of sensemaking rooted in recurrent themes from the literature. We then review and integrate existing theory… 

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