Sensemaking and the co-production of safety: a qualitative study of primary medical care patients.

@article{Rhodes2016SensemakingAT,
  title={Sensemaking and the co-production of safety: a qualitative study of primary medical care patients.},
  author={Penny Rhodes and Ruth Mcdonald and Stephen M. Campbell and Gavin Daker-White and Caroline Sanders},
  journal={Sociology of health & illness},
  year={2016},
  volume={38 2},
  pages={270-85}
}
This study explores the ways in which patients make sense of 'safety' in the context of primary medical care. Drawing on qualitative interviews with primary care patients, we reveal patients' conceptualisation of safety as fluid, contingent, multi-dimensional, and negotiated. Participant accounts drew attention to a largely invisible and inaccessible (but… CONTINUE READING