Seamful interweaving: heterogeneity in the theory and design of interactive systems

@inproceedings{Chalmers2004SeamfulIH,
  title={Seamful interweaving: heterogeneity in the theory and design of interactive systems},
  author={Matthew Chalmers and Areti Galani},
  booktitle={DIS '04},
  year={2004}
}
Design experience and theoretical discussion suggest that a narrow design focus on one tool or medium as primary may clash with the way that everyday activity involves the interweaving and combination of many heterogeneous media. Interaction may become seamless and unproblematic, even if the differences, boundaries and 'seams' in media are objectively perceivable. People accommodate and take advantage of seams and heterogeneity, in and through the process of interaction. We use an experiment… 
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