Scenarios as springboards in design of CSCW

  title={Scenarios as springboards in design of CSCW},
  author={Susanne B ¿ dker and Ellen Christiansen},
Our point of departure is that the relationship between social science, cooperative working and technology is not as much a matter of differences in understanding, as it is a matter of how to accomplish change. This chapter outlines an approach to design of CSCW where change is addressed in terms of expansion of the work practice. To facilitate the change process as a process of expansion, scenarios are used as springboards. Creation and use of scenarios are supported by a conceptual toolbox… CONTINUE READING
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