Satisfaction of clients with the services of an outpatient pharmacy at a university hospital in northwestern Ethiopia: a cross-sectional study

@inproceedings{Surur2015SatisfactionOC,
  title={Satisfaction of clients with the services of an outpatient pharmacy at a university hospital in northwestern Ethiopia: a cross-sectional study},
  author={Abdrrahman Shemsu Surur and Fitsum Sebsibe Teni and Genet Girmay and Elsabet Moges and Meseret Tesfa and Messele Abraha},
  booktitle={BMC health services research},
  year={2015}
}
BACKGROUND Evaluation of patient/client satisfaction with pharmacy services as a crucial part of the health services through appropriate studies is important. This will help identify specific areas of the service which need improvement in realizing high quality pharmacy services in general and enhance the positive changes in the current pharmaceutical services provision in Ethiopia. The current study aimed at assessing the level of client satisfaction with the services of the outpatient… CONTINUE READING

Citations

Publications citing this paper.
Showing 1-8 of 8 extracted citations

A Cross-Sectional Study of Client Satisfaction towards Services

Abebaw Tegegn Damtie, Assen Muhe Getahun
2017

References

Publications referenced by this paper.
Showing 1-10 of 28 references

Quality of pharmaceutical care in hospitals.

American journal of hospital pharmacy • 1975
View 4 Excerpts
Highly Influenced

Opportunities and responsibilities in pharmaceutical care.

American journal of hospital pharmacy • 1990
View 2 Excerpts
Highly Influenced

Transforming Pharmacy Education and Practice in Ethiopia

Twinning Center
http://www.twinningagainstaids.org/documents/SS_ETH_Pharmacy10-30-13.pdf. Accessed • 2014

Users satisfaction regarding the service provided in community pharmacies

AR Pinto, A Machado, +3 authors MIB Ribeiro
Adv Pharmacol Pharm • 2014
View 2 Excerpts

Patient satisfaction with the quality of care in a primary health care setting in Botswana

AR Bamidele, ME Hoque, H. Van der Heever
S Afr Fam Pract • 2011
View 2 Excerpts

Similar Papers

Loading similar papers…