Rules and Roles vs. Consensus

@article{Joyce2013RulesAR,
  title={Rules and Roles vs. Consensus},
  author={Elisabeth Joyce and Jacqueline Pike and B. Butler},
  journal={American Behavioral Scientist},
  year={2013},
  volume={57},
  pages={576 - 594}
}
Deliberative mass collaboration systems, such as Wikipedia, are characterized as undisciplined, unstructured social spaces where individuals participate in collective action. However, examination of Wikipedia reveals that it contains a bureaucratic structure, which ensures that collective goals are primary drivers of that collective action. To support large-scale activity, deliberative mass collaboration systems must provide ways of reconciling the tension between individual agency and… Expand
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