Root Cause Analysis of Miscommunication Hotspots in Spoken Dialogue Systems

  title={Root Cause Analysis of Miscommunication Hotspots in Spoken Dialogue Systems},
  author={Spiros Georgiladakis and Georgia Athanasopoulou and Raveesh Meena and Jos{\'e} Lopes and Arodami Chorianopoulou and Elisavet Palogiannidi and Elias Iosif and Gabriel Skantze and Alexandros Potamianos},
A major challenge in Spoken Dialogue Systems (SDS) is the detection of problematic communication (hotspots), as well as the classification of these hotspots into different types (root cause analysi ... 

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