• DOI:10.21437/Interspeech.2016-1273
Corpus ID: 10395936

Root Cause Analysis of Miscommunication Hotspots in Spoken Dialogue Systems

@inproceedings{Georgiladakis2016RootCA,
  title={Root Cause Analysis of Miscommunication Hotspots in Spoken Dialogue Systems},
  author={Spiros Georgiladakis and Georgia Athanasopoulou and R. Meena and Jos{\'e} Lopes and Arodami Chorianopoulou and Elisavet Palogiannidi and E. Iosif and Gabriel Skantze and A. Potamianos},
  booktitle={INTERSPEECH},
  year={2016}
}

• Spiros Georgiladakis, Georgia Athanasopoulou, +6 authors A. Potamianos
• Published in INTERSPEECH 2016
• Computer Science

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A major challenge in Spoken Dialogue Systems (SDS) is the detection of problematic communication (hotspots), as well as the classification of these hotspots into different types (root cause analysi ...