Revisiting the visit: : understanding how technology can shape the museum visit

@inproceedings{Grinter2002RevisitingTV,
  title={Revisiting the visit: : understanding how technology can shape the museum visit},
  author={Rebecca E. Grinter and Paul M. Aoki and Margaret H. Szymanski and James D. Thornton and Allison Woodruff and Amy Hurst},
  booktitle={CSCW},
  year={2002}
}
This paper reports findings from a study of how a guidebook was used by pairs of visitors touring a historic house. We describe how the guidebook was incorporated into their visit in four ways: shared listening, independent use, following one another, and checking in on each other. We discuss how individual and groupware features were adopted in support of different visiting experiences, and illustrate how that adoption was influenced by social relationships, the nature of the current visit… CONTINUE READING
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Exhibiting Interaction: Conduct and Collaboration in Museums and Galleries

  • D. vom Lehn, C. Heath, J. Hindmarsh
  • Symbolic Interaction,
  • 2001
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