Retrial queueing system with balking, optional service and vacation

@article{Arivudainambi2015RetrialQS,
  title={Retrial queueing system with balking, optional service and vacation},
  author={D. Arivudainambi and P. Godhandaraman},
  journal={Annals OR},
  year={2015},
  volume={229},
  pages={67-84}
}

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