Resuscitating the physician-patient relationship: emergency department communication in an academic medical center.

@article{Rhodes2004ResuscitatingTP,
  title={Resuscitating the physician-patient relationship: emergency department communication in an academic medical center.},
  author={Karin V. Rhodes and Teri L Vieth and Theresa He and Annette C. Miller and David S. Howes and Olivia Bailey and James Walter and Richard Frankel and Wendy S Levinson},
  journal={Annals of emergency medicine},
  year={2004},
  volume={44 3},
  pages={262-7}
}
STUDY OBJECTIVE We characterize communication in an urban, academic medical center emergency department (ED) with regard to the timing and nature of the medical history survey and physical examination and discharge instructions. METHODS Audiotaping and coding of 93 ED encounters (62 medical history surveys and physical examinations, 31 discharges) with a convenience sample of 24 emergency medicine residents, 8 nurses, and 93 nonemergency adult patients. RESULTS Patients were 68% women and… CONTINUE READING