Resource Planning in Engineering Services Firms

  title={Resource Planning in Engineering Services Firms},
  author={Vincent Hargaden and Jennifer K. Ryan},
  journal={IEEE Transactions on Engineering Management},
We develop a model to enable engineering professional services firms to improve the management of their competitive resources, i.e., skilled engineers, to be better able to respond to customer demand. The model was informed by semistructured interviews with senior executives from engineering, information technology (IT) services and technical consulting firms. As a result, we capture many of the complexities associated with the resource planning process in the professional engineering services… CONTINUE READING