Resistance to Persuasion: Inoculation Theory in a Marketing Context
@article{Szybillo1973ResistanceTP, title={Resistance to Persuasion: Inoculation Theory in a Marketing Context}, author={George J. Szybillo and R. Heslin}, journal={Journal of Marketing Research}, year={1973}, volume={10}, pages={396 - 403} }
Inoculation techniques from social psychological theory were applied to a controversial issue in a marketing context. Experimental factors were type of defense, time interval between defense and attack, and credibility of the attacker. In general, predictions from inoculation theory were confirmed: all defenses conferred resistance to attack; the refutational defense was superior to the direct supporfive defense.
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