Research on service quality of campus vehicles based on SPSS

Abstract

The quality of service is an important aspect of current social concern, and to meet the transport needs of teachers and students on campus is an important prerequisite for quality services. In the paper the evaluation index system of campus vehicle service quality was established based on AHP, and the Delphi method was used to determine the relative… (More)

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@article{Su2010ResearchOS, title={Research on service quality of campus vehicles based on SPSS}, author={Haitao Su and Haiqing Guo and Xiaowei Ma}, journal={2010 International Conference on Networking and Digital Society}, year={2010}, volume={1}, pages={394-398} }