Research on Key Issues in System Decoupling for Service Mass Customization

@article{Chen2008ResearchOK,
  title={Research on Key Issues in System Decoupling for Service Mass Customization},
  author={Jue Chen and Yunhong Hao and Tingting Jin and Shuhan Huang},
  journal={2008 4th International Conference on Wireless Communications, Networking and Mobile Computing},
  year={2008},
  pages={1-5}
}
The paper explored some key points on decoupling of service systems in achieving mass customization by conducting a case analysis in Chinese restaurant. It justified the effectiveness of system decoupling in achieving purpose of mass customization and reveals how to make the decoupling decisions by balancing multiple operational objectives. Technologies… CONTINUE READING