Research Paper: Web Messaging: A New Tool for Patient-Physician Communication

  title={Research Paper: Web Messaging: A New Tool for Patient-Physician Communication},
  author={Eric M. Liederman and Catrina S Morefield},
  journal={Journal of the American Medical Informatics Association : JAMIA},
  volume={10 3},
OBJECTIVE There is a high demand by patients to communicate electronically with their doctor. This study evaluates the use of a web messaging system by staff and patients of UC Davis community Primary Care Network (PCN) clinic. DESIGN Eight providers and their staff and patients were surveyed on use of this web messaging system, and physician productivity was measured with Relative Value Unit (RVU) and office visit data. RESULTS 36.9% (238/645) of registered users responded to the survey… Expand
139 Citations

Paper Mentions

Interventional Clinical Trial
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ConditionsCigarette Smoking, Cognitively and Physically Able to Participate, English Speaking and Reading, (+1 more)
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