Research Paper: The Use of Wireless E-Mail to Improve Healthcare Team Communication

@article{OConnor2009ResearchPT,
  title={Research Paper: The Use of Wireless E-Mail to Improve Healthcare Team Communication},
  author={Chris O'Connor and Jan O. Friedrich and Damon C. Scales and Neill K. J. Adhikari},
  journal={Journal of the American Medical Informatics Association : JAMIA},
  year={2009},
  volume={16 5},
  pages={705-13}
}
OBJECTIVE To assess the impact of using wireless e-mail for clinical communication in an intensive care unit (ICU). DESIGN The authors implemented push wireless e-mail over a GSM cellular network in a 26-bed ICU during a 6-month study period. Daytime ICU staff (intensivists, nurses, respiratory therapists, pharmacists, clerical staff, and ICU leadership) used handheld devices (BlackBerry, Research in Motion, Waterloo, ON) without dedicated training. The authors recorded e-mail volume and used… CONTINUE READING

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