Requirements analysis for socio-technical system design

@article{Sutcliffe2000RequirementsAF,
  title={Requirements analysis for socio-technical system design},
  author={Alistair G. Sutcliffe},
  journal={Inf. Syst.},
  year={2000},
  volume={25},
  pages={213-233}
}
Few methods address analysis of socio-technical system requirements. This paper describes a method for analysing dependencies between users/stakeholders agents and computer systems in the operational environment. Domain scenarios describing the system and its context are used to create an environment model. A method is proposed to define business organisational relationships by operationalising transaction cost theory to obtain an a priori view of relationships according to the market context… CONTINUE READING

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