Reporting bad news on software projects: the effects of culturally constituted views of face-saving

@article{Keil2007ReportingBN,
  title={Reporting bad news on software projects: the effects of culturally constituted views of face-saving},
  author={Mark Keil and Ghi Paul Im and Magnus M{\"a}hring},
  journal={Inf. Syst. J.},
  year={2007},
  volume={17},
  pages={59-87}
}
The reluctance to report bad news about a project and its status is a known problem in software project management that can contribute to project failure. The reluctance to report bad news is heightened when it bears personal risks. Oftentimes, those who report bad news end up losing face. In extreme cases, they not only lose face, but may end up on the unemployment line. The need to preserve face is a powerful influence on social behaviour. While universal, it manifests itself differently in… CONTINUE READING
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