Replacing Usability Testing with User Dialogue

  title={Replacing Usability Testing with User Dialogue},
  author={Jacob Buur and Kirsten Bagger},
  journal={Commun. ACM},
63 We have come to see these conceptions of usability testing as limited in scope, however useful they have been for providing data on usability problems and for generating usability awareness in the corporate setting. We have learned that traditional usability testing restricts understanding of problems and impedes productive dialogue between designers and users on use, context, and technology [1]. In this article we outline four examples to show how we have turned the conventional usability… CONTINUE READING
Highly Cited
This paper has 46 citations. REVIEW CITATIONS

From This Paper

Figures, tables, results, connections, and topics extracted from this paper.
30 Extracted Citations
0 Extracted References
Similar Papers

Citing Papers

Publications influenced by this paper.
Showing 1-10 of 30 extracted citations

Similar Papers

Loading similar papers…