Remote evaluation for post-deployment usability improvement
@inproceedings{Hartson1998RemoteEF,
title={Remote evaluation for post-deployment usability improvement},
author={H. Hartson and Jos{\'e} C. Castillo},
booktitle={AVI '98},
year={1998}
}Although existing lab-based formative evaluation is frequently and effectively applied to improving usability of software user interfaces, it has limitations that have led to the concept of remote usability evaluation. Perhaps the most significant impetus for remote usability evaluation methods is the need for a project team to continue formative evaluation downstream, after deployment.The usual kinds of alpha and beta testing do not qualify as formative usability evaluation because they do not… CONTINUE READING
96 Citations
Comparative Study of Synchronous Remote and Traditional In-Lab Usability Evaluation Methods.
- Computer Science
- 2004
- 5
- Highly Influenced
- PDF
A Comparative Study of Synchronous and Asynchronous Remote Usability Testing Methods
- Computer Science
- 2013
- 15
Let your users do the testing: a comparison of three remote asynchronous usability testing methods
- Computer Science
- CHI
- 2009
- 73
Integrating Usability Evaluations into the Software Development Process: Concepts for, and Experiences from, Remote Usability Testing
- Engineering
- 2014
- 1
- PDF
Usability improvement through A/B testing and refactoring
- Computer Science
- Software Quality Journal
- 2018
- 2
- PDF
Distributed usability evaluation: enabling large-scale usability evaluation with user-controlled instrumentation
- Computer Science
- NordiCHI
- 2010
- 8
References
Analysis of Factors Contributing to 460 "Pilot Error" Experiences in Operating Aircraft Controls
- Reprinted in Selected Papers on Human Factors in the Design and Use of Control Systems
- 1961