Remote evaluation for post-deployment usability improvement

  title={Remote evaluation for post-deployment usability improvement},
  author={H. Hartson and Jos{\'e} C. Castillo},
  booktitle={AVI '98},
  • H. Hartson, José C. Castillo
  • Published in AVI '98 1998
  • Computer Science
  • Although existing lab-based formative evaluation is frequently and effectively applied to improving usability of software user interfaces, it has limitations that have led to the concept of remote usability evaluation. Perhaps the most significant impetus for remote usability evaluation methods is the need for a project team to continue formative evaluation downstream, after deployment.The usual kinds of alpha and beta testing do not qualify as formative usability evaluation because they do not… CONTINUE READING
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