Remote evaluation: the network as an extension of the usability laboratory

@inproceedings{Hartson1996RemoteET,
  title={Remote evaluation: the network as an extension of the usability laboratory},
  author={H. Hartson and Jos{\'e} C. Castillo and John T. Kelso and Wayne C. Neale},
  booktitle={CHI '96},
  year={1996}
}
  • H. Hartson, José C. Castillo, +1 author Wayne C. Neale
  • Published in CHI '96 1996
  • Computer Science
  • Traditional user interface evaluation usually is conducted in a laboratory where users are observed directly by evaluators. However, the remote and distributed location of users on the network precludes the opportunity for direct observation in usability testing. Further, the network itself and the remote work setting have become intrinsic parts of usage patterns, difficult to reproduce in a laboratory setting, and developers often have limited access to representative users for usability… CONTINUE READING
    229 Citations

    Figures and Topics from this paper

    The User-Reported Critical IncidentMethod for Remote Usability Evaluation
    • 31
    • PDF
    Remote Usability Evaluation at a Glance
    • 9
    Remote Usability Evaluation Tool
    • 4
    • PDF
    Here, there, anywhere: remote usability testing that works
    • 67
    Comparative Study of Synchronous Remote and Traditional In-Lab Usability Evaluation Methods.
    • 5
    • Highly Influenced
    • PDF
    An Open Source Platform for Collaborative Remote Usability Studies
    • 2013
    • PDF
    A Comparative Study of Synchronous and Asynchronous Remote Usability Testing Methods
    • 15
    • Highly Influenced

    References

    SHOWING 1-2 OF 2 REFERENCES
    An Evaluation of Critical Incidents for Software Documentation Design
    • 47
    • Highly Influential
    IDEAL: An Environment for User-Centered Development of User Interfaces
    • In Proceedings of EWHCI'94: Fourth East-West International Conference on Human-Computer Interaction (St. Petersburg,
    • 1994