Remote Evaluation: The Network as an Extension of the Usability Laboratory

@inproceedings{Hartson1996RemoteET,
  title={Remote Evaluation: The Network as an Extension of the Usability Laboratory},
  author={H. Rex Hartson and Jos{\'e} C. Castillo and John T. Kelso and Wayne C. Neale},
  booktitle={CHI},
  year={1996}
}
Traditional user interface evaluation usually is conducted in a laboratory where users are observed directly by evaluators. However, the remote and distributed location of users on the network precludes the opportunity for direct observation in usability testing. Further, the network itself and the remote work setting have become intrinsic parts of usage patterns, difficult to reproduce in a laboratory setting, and developers often have limited access to representative users for usability… CONTINUE READING
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