• Corpus ID: 20660318

Relationship between patient satisfaction with inpatient care and hospital readmission within 30 days.

@article{Boulding2011RelationshipBP,
  title={Relationship between patient satisfaction with inpatient care and hospital readmission within 30 days.},
  author={William Boulding and Seth W. Glickman and Matthew P. Manary and Kevin A. Schulman and Richard Staelin},
  journal={The American journal of managed care},
  year={2011},
  volume={17 1},
  pages={
          41-8
        }
}
OBJECTIVES To determine whether hospitals where patients report higher overall satisfaction with their interactions among the hospital and staff and specifically their experience with the discharge process are more likely to have lower 30-day readmission rates after adjustment for hospital clinical performance. STUDY DESIGN Among patients 18 years or older, an observational analysis was conducted using Hospital Compare data on clinical performance, patient satisfaction, and 30-day risk… 
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