Relationship Archetypes in Information Systems Outsourcing Arrangements: An Exploratory Analysis

  title={Relationship Archetypes in Information Systems Outsourcing Arrangements: An Exploratory Analysis},
  author={Stefanie Jahner and Tilo B{\"o}hmann and Helmut Krcmar},
An ongoing discussion in IS research and practice emphasizes that divergent expectations of clients and vendors seem to contribute to outsourcing failures. Research in IS outsourcing has thus increasingly turned its attention to the role of relationship management between client and vendor. So far, studies have focused on addressing relationship factors in general, not taking different outsourcing settings and expectations of client and vendor into account. However, the importance and… CONTINUE READING


Publications referenced by this paper.

Governance and Information Systems Outsourcing Success: A Contingency Perspective

  • S. Behrens
  • Proceedings of the MKWI , Passau,
  • 2006
2 Excerpts

Critical success factors for IS outsourcing implementation from an organizational relationship perspective

  • S. Kim, Chung, Y.-S
  • Journal of Computer Information Systems,
  • 2003
1 Excerpt

Effect of Partnership Quality on IS Outsourcing Success: Conceptual Framework and Empirical Validation

  • Lee, J.-N, Kim, Y.-G
  • Journal of Management Information Systems,
  • 1999
1 Excerpt

Similar Papers

Loading similar papers…