Reflective visualization of dispute resolution

@article{Maeno2009ReflectiveVO,
  title={Reflective visualization of dispute resolution},
  author={Yoshiharu Maeno and Katsumi Nitta and Yukio Ohsawa},
  journal={2009 IEEE International Conference on Systems, Man and Cybernetics},
  year={2009},
  pages={1698-1703}
}
Mediation is a form of alternative dispute resolution which aims at assisting disputants in reaching an agreement on a disputed matter. Debate ensues on what skills an individual needs to play a mediator's role effectively. Education and training for mediators become complex issues. Then how can mediator's skills be trained in spite that the skills can not be defined clearly? In cognitive science visualization of and reflection on one's behavior is proven effective in such a situation. In this… CONTINUE READING

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