Reducing conflict-related employee strain: The benefits of an internal locus of control and a problem-solving conflict management strategy

  title={Reducing conflict-related employee strain: The benefits of an internal locus of control and a problem-solving conflict management strategy},
  author={Maria T. M. Dijkstra and Bianca Beersma and Arne Evers},
  journal={Work \& Stress},
  pages={167 - 184}
Workplace conflict is a potent stressor, but most previous research has focused on its effect on productivity and performance rather than on individual well-being. This paper examines the moderating roles of an individual's internal locus of control and a problem-solving conflict management strategy. In the cross-sectional study, among 774 health care workers in the Netherlands, employees' internal locus of control did moderate the relationship between experienced conflict at work and… 

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  • K. Parkes
  • Psychology
    British journal of psychology
  • 1991
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