Reducing conflict-related employee strain: The benefits of an internal locus of control and a problem-solving conflict management strategy

@article{Dijkstra2011ReducingCE,
  title={Reducing conflict-related employee strain: The benefits of an internal locus of control and a problem-solving conflict management strategy},
  author={Maria T. M. Dijkstra and B. Beersma and A. Evers},
  journal={Work & Stress},
  year={2011},
  volume={25},
  pages={167 - 184}
}
  • Maria T. M. Dijkstra, B. Beersma, A. Evers
  • Published 2011
  • Psychology
  • Work & Stress
  • Workplace conflict is a potent stressor, but most previous research has focused on its effect on productivity and performance rather than on individual well-being. This paper examines the moderating roles of an individual's internal locus of control and a problem-solving conflict management strategy. In the cross-sectional study, among 774 health care workers in the Netherlands, employees' internal locus of control did moderate the relationship between experienced conflict at work and… CONTINUE READING
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