Reducing Disturbance in Parking System by Using Quality Function Deployment (QFD) Method

  title={Reducing Disturbance in Parking System by Using Quality Function Deployment (QFD) Method},
  author={Muhammad Ashlyzan Bin Razik and Noorshella Che Nawi and Asrul Hery Ibrahim Dzulkifli Mokhtar and Norlinda Binti Mohd Rozar},
  journal={Research in World Economy},
This paper purposed is to apply Quality Function Deployment (QFD) for Parking System Improvement at Taman Bendahara from perspective of customers. The main issue for the QFD problem was from the ‘what’ the customer requirement and ‘how’ to implement the problem to solutions. These two components emphasized on the House of Quality (HOQ) matrices. For this research, a systematic procedure is used in QFD method by applying a factor analysis and correlation Spearman. Factor analysis is the best… 

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