Redesigning business processes: a methodology based on simulation and process mining techniques

  title={Redesigning business processes: a methodology based on simulation and process mining techniques},
  author={Laura Maruster and N. R. T. P. van Beest},
  journal={Knowledge and Information Systems},
Nowadays, organizations have to adjust their business processes along with the changing environment in order to maintain a competitive advantage. Changing a part of the system to support the business process implies changing the entire system, which leads to complex redesign activities. In this paper, a bottom-up process mining and simulation-based methodology is proposed to be employed in redesign activities. The methodology starts with identifying relevant performance issues, which are used… CONTINUE READING
Highly Cited
This paper has 56 citations. REVIEW CITATIONS


Publications citing this paper.
Showing 1-10 of 33 extracted citations

Presenting Business Process Improvement Changes – A Systematic Literature Review

Tatevik Ishikyan, Marcello Sarini, Payman Fredrik Milani
View 7 Excerpts
Highly Influenced

56 Citations

Citations per Year
Semantic Scholar estimates that this publication has 56 citations based on the available data.

See our FAQ for additional information.


Publications referenced by this paper.
Showing 1-10 of 25 references

A Process Mining Approach to Redesign Business Processes - A Case Study in Gas Industry

Ninth International Symposium on Symbolic and Numeric Algorithms for Scientific Computing (SYNASC 2007) • 2007
View 1 Excerpt

Discovering colored Petri nets from event logs

International Journal on Software Tools for Technology Transfer • 2007
View 3 Excerpts

Process modeling for simulation

Computers in Industry • 2006
View 1 Excerpt

Similar Papers

Loading similar papers…