Reconfiguring critical computing in an era of configurability

@inproceedings{Balka2005ReconfiguringCC,
  title={Reconfiguring critical computing in an era of configurability},
  author={Ellen Balka and Ina Wagner and Casper Bruun Jensen},
  booktitle={Critical Computing},
  year={2005}
}
In this paper, we discuss the challenges of altering computer systems that are increasingly characterized by high degrees of system configurability for use in complex organizational and technological work contexts. We suggest that configurable systems are often accompanied by additional system intermediaries, which in turn introduce new challenges for users' ability to adequately configure systems in practice. 
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