Reconceptualizing ‘flaming’ and other problematic messages

@article{OSullivan2003ReconceptualizingA,
  title={Reconceptualizing ‘flaming’ and other problematic messages},
  author={Patrick B. O'Sullivan and Andrew J. Flanagin},
  journal={New Media \& Society},
  year={2003},
  volume={5},
  pages={69 - 94}
}
Researchers examining ‘flaming’ - defined as hostile and aggressive interactions via text-based computer mediated-communication - have proposed theoretical frameworks to explain possible causes. However, precise conceptual and operational definitions of ‘flaming’ have yet to be established, which has implications for understanding this phenomenon. Consequently, we propose an interactional- normative framework that focuses on interpretations of messages from multiple perspectives in the situated… Expand
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