Recommending forum posts to designated experts

  title={Recommending forum posts to designated experts},
  author={Jason H. D. Cho and Yanen Li and Roxana Girju and ChengXiang Zhai},
  journal={2015 IEEE International Conference on Big Data (Big Data)},
There are users who generate significant amounts of domain knowledge in online forums or community question and answer (CQA) websites. Existing literature defines them as `experts.' These users attain such statuses by providing multiple relevant answers to the question askers. Past works have focused on recommending relevant posts to these users. With the rise of web forums where certified experts answer questions, strategies that are tailored towards addressing the new type of experts will be… CONTINUE READING

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