Recommender Systems for Learning: Building User and Expert Models through Long-Term Observation of Application Use

@article{Linton2000RecommenderSF,
  title={Recommender Systems for Learning: Building User and Expert Models through Long-Term Observation of Application Use},
  author={Frank Linton and Hans-Peter Schaefer},
  journal={User Modeling and User-Adapted Interaction},
  year={2000},
  volume={10},
  pages={181-208}
}
Information technology has recently become the medium in which much professional office work is performed. This change offers an unprecedented opportunity to observe and record exactly how that work is performed. We describe our observation and logging processes and present an overview of the results of our long-term observations of a number of users of one desktop application. We then present our method of providing individualized instruction to each user by employing a new kind of user model… CONTINUE READING
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