Real quality for real engineers

Abstract

F or decades, experts have struggled to define quality. Edwards Deming said that the only definition of quality that mattered was the consumer's. 1 Joseph Juran said that quality was fitness for use. 2 Philip Crosby provided the strictest definition of quality as " conformance to requirements. " 3 Conformance to requirements Although they differ on the… (More)
DOI: 10.1109/MS.2002.991323

Topics

2 Figures and Tables

Cite this paper

@article{McConnell2002RealQF, title={Real quality for real engineers}, author={Steve McConnell}, journal={IEEE Software}, year={2002}, volume={19}, pages={5-7} }