Reading, readability, and legibility research: implications for notification letters.

@article{Zimmerman1993ReadingRA,
  title={Reading, readability, and legibility research: implications for notification letters.},
  author={Donald E. Zimmerman},
  journal={American journal of industrial medicine},
  year={1993},
  volume={23 1},
  pages={61-9}
}
This article defines communication science and then briefly describes three research areas relevant to worker notifications: (1) receiving of notification messages, (2) reading and understanding of notification messages, and (3) influences or effects of notification messages on workers. Next, the article focuses on the reading and legibility research relevant to worker notifications and then provides 16 guidelines for drafting worker notifications. Finally, the article suggests evaluating draft… CONTINUE READING

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